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Refund Policy

We want every customer to be satisfied with their purchase.

Returns

  • Unused products in original packaging can be returned within 30 days of delivery.
  • Manufacturing defects are handled under the brand warranty; we assist with the claim.

Refunds

  • Approved refunds are made to the original payment method or to your Entry Wallet within 7–10 working days.
  • For help with a return, raise a request from the Member Panel or contact the Grievance Officer.

Last updated: 26/10/2026

Grievance Officer

Grievance Officer — update in System Settings

grievance@starenterprises.local

+91 00000 00000

Raise a grievance